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How jojobet Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby — and how we protect it.

Account data protectionJazzCash & Easypaisa payment privacyRaast transfer confidentialityYour right to access your dataClear data retention rules
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jojobet How jojobet Handles Your Personal Information
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Rights

We use SSL encryption across all pages — including the deposit flow for JazzCash, Easypaisa and Raast — so your payment details travel securely from your device to our servers. Data retention periods depend on the type of information: account and transaction records are kept for as long as your account is active and for the period required by applicable law after closure. Cookie data is shorter-lived and clears on a rolling schedule.

SSL Encryption

Every page, login form and payment step runs over SSL. This covers your JazzCash and Easypaisa deposit entries, your account PIN input and your session token while you browse the lobby.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions in your browser settings at any time without losing your account.

Data Retention

Account records and Raast or Easypaisa transaction logs are held for as long as required under applicable rules in your eligible region. When an account is closed, we retain only what local law requires us to keep.

Your Access Rights

You have the right to request a copy of the personal data we hold on you, ask us to correct inaccurate records, or raise an objection to how a specific piece of data is being used.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. Send your request through any of the channels below and include your registered account email so we can locate your record quickly.

Live Chat Open the chat widget in your account dashboard to speak with our support team directly. Keep your registered email ready for identity verification before we action any data request.
Email Support Send a written data request to our support email address found in your account settings. We acknowledge privacy requests and work through them in the order they are received.
Account Help Centre Log into your jojobet account and navigate to the Help section. From there you can submit a formal data enquiry tied directly to your account record for a faster resolution path.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often about how your data is handled at jojobet. If your question is not answered here, reach us through live chat or the account Help section.

We collect your name, email address, phone number and identity documents at registration. Once your account is active, we also log your login times, device type and any support interactions tied to your account.

Yes. We store only the transaction reference and wallet identifier needed to confirm your deposit. Full JazzCash or Easypaisa wallet credentials are never stored on our servers — those stay within your own wallet app.

We do not sell your data. We share limited information with payment processors like JazzCash, Easypaisa and Raast only to complete transactions, and with compliance services where local law in your eligible region requires it.

Log into your account and use the Help section to submit a data access request, or send an email from your registered address to our support team. We will confirm receipt and respond as promptly as our process allows.

You can request deletion of your personal data. We will remove what we are permitted to under applicable law. Some transaction and identity records must be retained for the period required by local regulation in your eligible region.

Cookies keep your session active and remember lobby preferences. You can disable non-essential cookies through your browser settings. Disabling session cookies may require you to log in again on each visit to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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